Frequently Asked Questions

FAQ2025-01-19T04:49:56+08:00

WELCOME TO APEPAC FAQ

Here Is The Most Frequently Asked Questions

It goes without saying that a business values a positive customer experience.
The most typical inquiries and responses are provided on a FAQ page, which is a time-saving tool for customer service.

Are you a manufacturing or trading business?2025-01-19T04:46:35+08:00

We are a trading company that specializes in renewable and sustainable materials for food packaging.

Which trading terms do you frequently accept?2024-09-07T01:34:33+08:00

Suitable terms include FOB, CFR, and CIF. Discussion and agreement-making are possible.

What’s your payment terms?2024-09-07T01:34:26+08:00

Letter of Credit, documents against the payment, or 30% T/T down payment, etc.

Do you provide the free samples?2025-01-14T02:49:40+08:00

Free samples work just fine. However, the purchaser will be responsible for covering sample shipping costs.

When will the order be delivered?2024-09-07T01:34:13+08:00

For stock, 5–10 days. 30 to 40 days for the initial dispatch, but shorter times for subsequent orders.

Do you offer products with private labels?2024-09-07T01:34:05+08:00

Yes, we do accept orders for private labels or custom products.

Can the container hold a mixture of products?2024-09-07T01:33:58+08:00

It is recommended to mix up to five things in one container.

What is your required minimum order amount?2024-09-07T01:33:51+08:00

Normally, the MOQ for each item is 10,000 pieces, with the other 5 items being blended in a single container.

What distinguishes biodegradable and compostable materials?2024-09-07T01:33:45+08:00

Compostables break down in composting facilities over a specific period of time, biodegradables disintegrate without a time limit in a natural setting.

How soon will I hear back from you after sending you a message?2024-09-07T01:33:36+08:00

During business days, often in 24 hours.

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